I have a question about a DVD, Blu-ray or digital copy I purchased. Who do I contact?
For DVD, Blu-ray or digital copy questions, you can reach Sony Pictures Home Entertainment Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878.
Where can I find my redemption code?
Your redemption code is located on the insert inside your Blu-ray or DVD case. In some cases, the redemption code may be delivered to you electronically, for example, by using an e-mail.
What if the disc I just purchased is missing the redemption code?
For Sony Pictures Home Entertainment titles, please contact Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878. Be sure to include the title/name of the movie or TV show.
I've entered in the redemption code, but I'm seeing a message saying that my code is invalid.
Please make sure that you are typing in the code exactly as it is printed and that you are not mistyping characters like the letter 'O' and the number '0.' If you are still having issues with your code, please contact Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878. Be sure to include the code and the name of the movie or TV show that you are inquiring about.
What is Movies Anywhere?
Movies Anywhere makes your movie watching experience easier and more convenient by offering one home for digital access to your favorite purchased movies from iTunes, Amazon Prime Video, Vudu, Google Play and FandangoNOW. For more information, go to moviesanywhere.com.
What are the minimum system and browser requirements to redeem codes?
Internet Access is required for all of the below.

Windows - Redeem codes
Windows 7 with Chrome v75 or higher, Firefox v66 or higher
Windows 8 with Chrome v75 or higher, Firefox v68 or higher
Windows 10 with Chrome v76 or higher, Firefox v68 or higher, Internet Explorer v11 or higher
1.2 GHz processor
1 GB RAM

Apple Mac - Redeem codes
An Intel-based Apple Mac with OS 10.13.4 or later
Safari v11 or higher, Chrome v67 or higher, Firefox v61 or higher
1 GB RAM (2 GB RAM recommended)

iOS (iPhone, iPad, iPod Touch) - Redeem codes
iOS v10 or higher, Safari v10 or higher
iOS v12 or higher, Safari v11 or higher, Chrome v75 or higher, Firefox v18 or higher

Android - Redeem codes
Android v4 or higher, Chrome v73 or higher