I have a question about a DVD, Blu-ray or digital copy I purchased. Who do I contact?
For DVD, Blu-ray or digital copy questions, you can reach Sony Pictures Home Entertainment Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878.
Where can I find my redemption code?
Your redemption code is located on the insert inside your Blu-ray or DVD case. In some cases, the redemption code may be delivered to you electronically, for example, by using an e-mail.
What if the disc I just purchased is missing the redemption code?
For Sony Pictures Home Entertainment titles, please contact Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878. Be sure to include the title/name of the movie or TV show.
I've entered in the redemption code, but I'm seeing a message saying that my code is invalid.
Please make sure that you are typing in the code exactly as it is printed and that you are not mistyping characters like the letter 'O' and the number '0.' If you are still having issues with your code, please contact Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878. Be sure to include the code and the name of the movie or TV show that you are inquiring about.
What is Movies Anywhere?
Movies Anywhere makes your movie watching experience easier and more convenient by offering one home for digital access to your favorite purchased movies from iTunes, Amazon Prime Video, Vudu, Google Play and FandangoNOW. For more information, go to moviesanywhere.com.